St. James’s Well reserves the right to select the courier at its discretion. All orders are shipped within 3 business days. We cannot ship outside of the U.S. and we cannot ship to states where CBD is illegal.

If your order arrives damaged or incorrect, please email us at

Orders returned to St. James’s Well due to incorrect address information provided by the customer will be charged a second shipping fee for reshipment of the order to the correct address.


If you are not satisfied, we will be happy to offer a refund or exchange within 15 days. We reserve the right to refuse a refund or exchange if the items have been heavily used. Shipping fees are non-refundable and the responsibility of the customer. For a refund or exchange, please email us at and our Customer Care team will assist you.