St. James’s Well reserves the right to select the courier at its discretion. All orders are shipped within 3 business days. We cannot ship outside of the U.S. and we cannot ship to states where CBD is illegal.

If your order arrives damaged or incorrect, please email us at [email protected]

Orders returned to St. James’s Well due to incorrect address information provided by the customer will be charged a second shipping fee for reshipment of the order to the correct address.


If you are not satisfied, we will be happy to offer a refund or exchange within 15 days. We reserve the right to refuse a refund or exchange if the items have been heavily used. Shipping fees are non-refundable and the responsibility of the customer. For a refund or exchange, please email us at [email protected] and our Customer Care team will assist you.